Customer Experience Center

Under the umbrella of Facilities Management's Support Services, the Customer Experience Center supports our campus customers by monitoring campus alarms, notifying facility managers of building utility shutdowns and processing all work order requests. Our mission is to provide our campus customers with the highest standards of communication and customer satisfaction. 

Contact us at 530-752-1655 or


When submitting a work request, please provide the following information:

  • Specific location
  • Description of the problem
  • Contact information
  • Department Name
  • Departmental Account Number

Key Control Managers

Review the responsibilities and related UCD policies, and request updates to the Key Control Manager list.

Shutdown Notifications

View the scheduled upcoming shutdown notifications and sign up to receive email notifications.